At Kryventiqa Tech, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Eligibility for Returns
Returns are accepted within 7 days of receiving your order.
Items must be unused, in their original condition, and in the original packaging.
Proof of purchase or order number is required.
Non-Returnable Items
The following items cannot be returned or exchanged:
Used or damaged products caused by the customer.
Items without original packaging.
Digital products or downloadable items.
Gift cards (if applicable).
Exchanges
We only replace items if they are defective, damaged during shipping, or you received the wrong product.
Refund Process
Once your returned item is received and inspected, we will notify you by email regarding the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your payment provider.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or we shipped the wrong product.
Shipping charges are non-refundable unless the return is due to our error.
Contact Us
If you have any questions regarding returns or exchanges, please contact us through our Contact page before sending any item back.
Thank you for shopping with Kryventiqa Tech.